The Inkpact Blog

All the information you need to understand Inkpact and everything CRM & Customer Loyalty.

Posts about

CRM strategy

Customer Experience is out, Human Experience is in…

What can three leading ladies from some of the UK’s biggest brands (John Lewis, BrewDog and...

It's time to change the way retail approaches Black Friday!

Black Friday started in the USA as a post-Thanksgiving sale and has since crept across the...

Who knew you could do both?

Motherhood has unfortunately always been thought of as a complication in the success of a...

Take it Back a Notch...

My seven-year old son is never that impressed when I sit down and tell him how important it is...

Sweaty Betty Empowering Women with Inkpact.

We have some gossip for you....shhh don't tell anyone. Keep reading to find out about two of our...

Stores are open...what now?

Throughout the pandemic, we saw the reliance on online shopping increase at an accelerated...

What's Happening in Loyalty?

 As if keeping customers loyal wasn’t hard and complicated enough, along came lockdown! I don’t...

Winning Back Lapsed Customers as Lockdown Eases

Winning back lapsed customers unfortunately has to be part of any CRM strategy. As incredible as...

Valentine's Day and The Power of Handwriting

Why do we feel the need to write "I love you" on a piece of paper? Valentine’s Day is fast...