Ideas & Inkspiration

Winning Back Lapsed Customers as Lockdown Eases

Winning back lapsed customers unfortunately has to be part of any CRM strategy. As incredible as your brand, service and comms.

surprise and delight, customer loyalty, CRM strategy

by Jeannine Rafferty | February 25 2021
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Humanity will get us through...

Humanity will get us through 2021...because no matter how bad the world seems, people keep proving us wrong. To restore your faith.

surprise and delight, Love in Business, humanity

by Annie Muggoch | February 16 2021
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Valentine's Day and The Power of Handwriting

Why do we feel the need to write "I love you" on a piece of paper?

Valentine’s Day is fast approaching, and the day brings.

personalised marketing, CRM strategy, valentines, handwritten

by Annie Muggoch | February 12 2021
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The Story of Inkpact

The Story of Inkpact

February 2021

With it being International Storytelling week, we thought this would be the perfect.

personalisation, customer loyalty, CRM strategy, entrepreneurship

by Annie Muggoch | February 11 2021
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