Why do we feel the need to write "I love you" on a piece of paper? Valentine’s Day is fast approaching, and the day brings around a huge boom in handwritten cards. The UK spends around £1.5bn on cards and gifts and the USA a lot more. Although the holiday has become commercialised and is often considered very modern, the history suggests otherwise.
According to one of the legends, St.Valentine fell in love with his jailor’s daughter and wrote her a note signed simply from “your valentine.” After that, the next chapter of the valentines card was in 1382 when Geoffery Chauce wrote Parlement of Foules: “For this was on synt Volantynys day Whan euery foul comyth there to chese his make.” In France in the 15th century, the 14th February took a step towards Valentine’s day as we know it now with lavish banquets being held to celebrate romantic love. It is from this time that the earliest ever Valentine’s Greeting can be found. The Duke of Orleans, while imprisoned in The Tower of London in 1415, wrote to his wife: “Je suis desja d’amour tanné Ma tres doulce Valentinée” Soon Shakespeare hopped on board with his mention of Valentine’s day in the 17th century within Hamlet. However, it was not until the 18th century that we started to see “Valentine’s Cards” as such. Lovers would send handmade cards and decorate them with symbols & flowers, often including puzzles or poetry. Soon Britain managed to start the pre-printing of cards. From then on, there is a lot of commercialisation, romantic stories & cheesy movies to get us to where we are today. However, one thing has remained the same and that is the emotion and feeling that you can get across with a handwritten note. Why did handwritten letters work back then? And why does it work even better today? There are so many reasons. Firstly, the simple concept of reciprocity, the instinctive urge to respond to one positive action with another positive action, alongside the obligation to give back when you receive. This is partly why we receive such a strong response to our campaigns, regardless of what the call to action is. Secondly, the 6 human needs identified by Anthony Robbins: Significance, certainty, growth, connection & love, variety and contribution. Handwritten, personalised cards satisfy 5 of these needs. In a world of texts and e-mails, be the person who stands out, in your personal and professional life! Significance – the customer is made to feel important to the brand. Certainty – from a customer perspective, they feel listened to BUT also from the senders point of view that the message will get read. (Who throws away a handwritten envelope? Have you heard we have a 99% open rate?) Connection & love to the company. A more authentic and personal connection than can be established through e-mail. Variety – it is different from other marketing materials they receive. Contribution – they know they are part of something bigger. Your Valentine xx (Annie & The Inkpact team) |