--- title: The Inkpact Blog (3) description: All the information you need to understand Inkpact and everything CRM & Customer Loyalty. (3) --- [![INKPACT](https://blog.inkpact.com/hubfs/raw_assets/public/Inkpact_March2021/images/Inkpact_Green.svg "INKPACT")](https://inkpact.com/) - [WHY INKPACT?](https://inkpact.com/why-inkpact/) - [CLIENTS](https://inkpact.com/clients/) - [CONTACT](https://inkpact.com/contact/) - [BOOK A CALL](https://inkpact.com/book-a-call) - [LOGIN](https://inkpact.com/login) - [WHY INKPACT?](https://inkpact.com/why-inkpact/) - [CLIENTS](https://inkpact.com/clients/) - [CONTACT](https://inkpact.com/contact/) - [BOOK A CALL](https://inkpact.com/book-a-call) - [LOGIN](https://inkpact.com/login) # The Inkpact Blog #### All the information you need to understand Inkpact and everything CRM & Customer Loyalty. [surprise and delight](https://blog.inkpact.com/tag/surprise-and-delight), [customer loyalty](https://blog.inkpact.com/tag/customer-loyalty), [CRM strategy](https://blog.inkpact.com/tag/crm-strategy) ## [Winning Back Lapsed Customers as Lockdown Eases](https://blog.inkpact.com/winning-back-lapsed-customers-as-lockdown-eases) Winning back lapsed customers unfortunately has to be part of any CRM strategy. As incredible as... 3 Minute Read [Read More](https://blog.inkpact.com/winning-back-lapsed-customers-as-lockdown-eases) [surprise and delight](https://blog.inkpact.com/tag/surprise-and-delight), [Love in Business](https://blog.inkpact.com/tag/love-in-business), [humanity](https://blog.inkpact.com/tag/humanity) ## [Humanity will get us through...](https://blog.inkpact.com/humanity-will-get-us-through) Humanity will get us through 2021...because no matter how bad the world seems, people keep proving... 3 Minute Read [Read More](https://blog.inkpact.com/humanity-will-get-us-through) [personalised marketing](https://blog.inkpact.com/tag/personalised-marketing), [CRM strategy](https://blog.inkpact.com/tag/crm-strategy), valentines, handwritten ## [Valentine's Day and The Power of Handwriting](https://blog.inkpact.com/valentines-day-and-the-power-of-handwriting) Why do we feel the need to write "I love you" on a piece of paper? Valentine’s Day is fast... 2 Minute Read [Read More](https://blog.inkpact.com/valentines-day-and-the-power-of-handwriting) [surprise and delight](https://blog.inkpact.com/tag/surprise-and-delight), [customer loyalty](https://blog.inkpact.com/tag/customer-loyalty), [CRM strategy](https://blog.inkpact.com/tag/crm-strategy) ## [What makes a good CRM strategy?](https://blog.inkpact.com/7-tips-to-engage-your-team-and-delight-your-customers-during-covid-19-2-0-0) Before I answer this question, why am I writing about this topic? Well, I’m Jeannine and I’ve... 3 Minute Read [Read More](https://blog.inkpact.com/7-tips-to-engage-your-team-and-delight-your-customers-during-covid-19-2-0-0) [surprise and delight](https://blog.inkpact.com/tag/surprise-and-delight), [customer loyalty](https://blog.inkpact.com/tag/customer-loyalty), [team engagement](https://blog.inkpact.com/tag/team-engagement) ## [7 tips to engage your team and delight your customers during Covid-19](https://blog.inkpact.com/7-tips-to-engage-your-team-and-delight-your-customers-during-covid-19) These are uncertain times for business and your team sometimes might feel unmotivated or unhappy.... 2 Minute Read [Read More](https://blog.inkpact.com/7-tips-to-engage-your-team-and-delight-your-customers-during-covid-19) [covid-19 safety measures](https://blog.inkpact.com/tag/covid-19-safety-measures) ## [Inkpact’s Safety Measures during Covid-19](https://blog.inkpact.com/inkpacts-safety-measures-during-covid-19) After the government lockdown due to Covid-19, we have confirmed that posting systems such as Post... 2 Minute Read [Read More](https://blog.inkpact.com/inkpacts-safety-measures-during-covid-19) [direct mail](https://blog.inkpact.com/tag/direct-mail), [Love Letters](https://blog.inkpact.com/tag/love-letters), [Love in Business](https://blog.inkpact.com/tag/love-in-business) ## [Your Customers Need a Love Letter](https://blog.inkpact.com/loveletter) 2 Minute Read [Read More](https://blog.inkpact.com/loveletter) [direct mail](https://blog.inkpact.com/tag/direct-mail), [Christmas](https://blog.inkpact.com/tag/christmas), [Corporate Gifts](https://blog.inkpact.com/tag/corporate-gifts) ## [4 Ways to Spread Christmas Cheer in Your Business](https://blog.inkpact.com/4-ways-to-spread-christmas-cheer-in-your-business) 1 Minute Read [Read More](https://blog.inkpact.com/4-ways-to-spread-christmas-cheer-in-your-business) [Ideas, interviews & inkspiration](https://blog.inkpact.com/tag/ideas-interviews-inkspiration) ## [Introducing 3 of our corporate gifting brand partners](https://blog.inkpact.com/meet-3-of-our-sustainable-brand-partners) At the beginning of 2019, I set my intention that I would only want to work for companies doing... 3 Minute Read [Read More](https://blog.inkpact.com/meet-3-of-our-sustainable-brand-partners) [Prev](https://blog.inkpact.com/page/2) [1](https://blog.inkpact.com/page/1) [2](https://blog.inkpact.com/page/2) [3](https://blog.inkpact.com/page/3) [4](https://blog.inkpact.com/page/4) [5](https://blog.inkpact.com/page/5) [Next](https://blog.inkpact.com/page/4) ![Human Connection logo](https://blog.inkpact.com/hs-fs/hubfs/raw_assets/public/Inkpact_March2021/images/Real_Connection_White-new.png?width=200&name=Real_Connection_White-new.png) ![Social Enterprise accreditation](https://blog.inkpact.com/hs-fs/hubfs/raw_assets/public/Inkpact_March2021/images/SEUK.png?width=200&name=SEUK.png) #### FIND US 20 Air Street London W1B 5AN 023 8110 3192 #### HELP & INSPIRATION - [About](https://inkpact.com/about-us/) - [Help Center](https://help.inkpact.com/) - [Order a sample pack](https://learn.inkpact.com/sample-request) - [Our Blog](https://blog.inkpact.com/inkpact-blog) #### LEGAL - [Security](https://inkpact.com/security/) - [Privacy Policy](https://inkpact.com/privacy-policy/) - [Cookie Policy](https://inkpact.com/cookie-policy/) - [Terms & Conditions](https://inkpact.com/terms-conditions/) © 2021 INKPACT. All rights reserved. - - - -