Don’t underestimate the ROI of thanking customers

The ROI of thanking your customers really can’t be underestimated. Genuine appreciation is not a fluffy marketing strategy – there’s.

Ideas, interviews & inkspiration

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From postcards to personalised marketing: How direct mail has evolved

When you think of direct mail, mass-produced catalogues and bank statements most probably spring to mind. However, post has.

personalised marketing, direct mail, emotional intelligence

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How to hack your sales prospecting campaign in 2019

Is sales prospecting one of your biggest pains? It may be little comfort to know, you’re not alone.

Ideas, interviews & inkspiration

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The advantages of direct mail marketing: The science behind the statistics

Ideas, interviews & inkspiration

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Which brands are nailing their targeted sales outreach?

Are you in pursuit of attracting new customers and creating excitement around your brand? To grab the attention of ideal clients, and.

Ideas, interviews & inkspiration

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Why invest in a targeted Account Based Selling model

Account based selling models have gained huge popularity in recent years, as businesses experiment with different marketing and sales.

Ideas, interviews & inkspiration

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Customer loyalty is changing. Can offline marketing save the day?

Many marketers can’t remember the last time they ran an offline marketing campaign. But by closing the door on offline marketing, you.

Ideas, interviews & inkspiration

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The ultimate recipe for customer delight – 2 simple methods

As customer expectations continue to climb, customer delight should be a focus for every business.

Ideas, interviews & inkspiration

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Modern consumers are changing the face of customer retention

In the past few decades, we’ve seen transformations in technology, communications and social values. Not surprisingly, modern consumer.

Ideas, interviews & inkspiration

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